Apple Business Chat - Engage with customers today

Integrate Apple Business Chat Beta into your communication suite and turn any conversation into a successful conversion.

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Apple Business Chat

Start the conversation with your customers today

Interact with Apple users

Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Business Chat.

Enrich customer care

Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.

Guarantee delivery with SMS fallback

Reach your customers anytime and anywhere. If there is no internet connection available, an SMS fallback is initiated.

Your direct connection to iOS devices

Apple Business Chat is a powerful channel to connect directly with customers on iPhone, iPad, Mac and Apple Watch. Customers start conversations with you through web, in-app, social media, Apple Maps, iOS Search or by tapping on any phone number chosen by you.

Improve customer service

On Apple Business Chat, customers initiate the conversation whenever it's convenient for them. They will have access to all conversations they had with you previously. Because of the many features of Apple Business Chat, rich services can be provided, all within this one messaging channel.

Apple Business Chat puts an end to waiting lines and customers being put on hold, for example by integrating smart automation and chat bots. Deliver seamless support to grow customer loyalty.

Create an account
Conversations Apple Business Chat

In-channel purchases

Integrating Apple Business Chat is great way to turn a conversation into a successful conversion.

Offer Apple Pay for easy and secure payments for your products and services, without leaving the conversation. A payment request looks like a normal chat bubble, but displays the familiar Apple Pay payment sheet. After the customer authorizes the payment, the payment request updates to reflect that payment is complete.


Choose the price plan for your business

Get the most out of Apple Business Chat


Monthly subscription


  • First business profile free

  • -

  • 5,000 Monthly Messages*

  • *Above 5k Messages €0.02


Monthly subscription


  • First business profile free

  • €99 p.m. per extra profile

  • 50,000 Monthly Messages*

  • *Above 50k Messages €0.012


Monthly subscription


  • First business profile free

  • €99 p.m. per extra profile

  • 50,000 Monthly Messages*

  • *Above 50k Messages €0.009

  • Volume Discounts

Request access Contact for a custom plan

Customer Contact: all channels in one inbox

Customers turn to a multitude of chat apps to reach out to you for support. Availability on WhatsApp Business, Apple Business Chat, Viber and SMS is the new standard. How do you support all those channels, while efficiently handling queries on this multitude of channels?

By adding Customer Contact, you’ll handle all conversations with the greatest ease. Customer Contact removes all thresholds and repetitive processes. Start from Customer Contact, add your preferred channels to Customer Contact, and improve your service quality.

To Customer Contact

Apple Business Chat through our Customer Contact software

  1. Get a verified sender account

  2. Start with Apple Business Chat

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