Communicate With Customers on All Channels.

Staying connected has never been more important. Ensure business continuity with one platform for customer engagement.

Talk to an Expert

SMS

Keep customers engaged and informed with SMS. Reach your target audience worldwide and increase conversion and service.

Start the conversation on WhatsApp and provide world class mobile customer experiences on this popular messaging channel.

Apple Business Chat

Integrate Apple Business Chat Beta into your communication suite and turn any conversation into a successful conversion.

Viber

Activate your audience through Viber for Business, enhance your mobile customer experience and improve your business results.

Facebook Messenger

Offer more than just support with Facebook Messenger, one of the most powerful online tools for customer contact today.

All Conversational Channels

Provide your customers with on-the-go access to your customer support via all their favorite messaging channels.

	API Integration	Software Solution
SMS, RCS, Verified SMS	✔	✔
WhatsApp Business Solution	✔	✔
Apple Business Chat	✔	✔
Viber	✔	✔
Twitter	✔	✔
Facebook Messenger, Telegram		✔

Business Messaging API

We have combined all of our messaging APIs (SMS, WhatsApp Business, Apple Business Chat, RCS, Viber and Push) into one Business Messaging API.

Mobile Marketing Cloud

Reach your customers on SMS, Email, Voice and various mobile channels, orchestrate data, optimize each customer journey, and be hyper-personalized.

Mobile Service Cloud

Receive incoming support queries or start a conversation with your customers and manage all your messaging channels together in one easy to use dashboard.

Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if the conversation becomes too complex. This way, you can still be of real value to your customers.

Available on any channel and device
Easy to build and manage without programming
Guaranteed results

More About Chatbots

SIP Trunking

Connect your phone system with our SIP Trunk and make quality calls at the lowest cost all within the Voice Management app.

Voice API

Use Programmable Voice to create your own IVR applications in a flexible way, while still remaining full control.

DDI Numbers

We deliver global direct dial-in (DDI), Toll-Free and Premium numbers and port your existing numbers to the CM.com Platform.

Full Control With Voice Management

We give you full control over your SIP trunks via one easy to use cloud app. Use the Voice Management app to setup, configure and manage your SIP trunks.

API Access for Programmable Voice

Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.