CM.com products, mobile-first, multi-channel.
Supercharge your conversations, conversions, and commerce with one platform for business to customer communication.
Engage, convert, support, and retain customers
CM.com is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Our platform empowers marketing, sales, and customer support to automate engagement with customers across multiple mobile channels.
Powerful products to supercharge your omnichannel strategy
Empower your business
Improve customer experience
Handle all your inbound and outbound customer queries with ease, 24/7 and create personalized experiences at scale.
Boost customer satisfaction
Keep your customers educated, informed and engaged with conversations that are instant, relevant, and personalized on their favorite channel.
Increase customer engagement
Inform your customers with relevant and personalized information when it matters most during each step in the customer journey.
Secure account access
Online security is critical in this digital world - keep customers' accounts safe whilst protecting your business from cybercrime with secure two-factor authentication.
Communication channels
Supported messaging channels
Connect to our messaging channels how you prefer
Choose between software solutions or API
| Business Messaging API | Mobile Service Cloud | |
|---|---|---|
SMS |
✓ |
✓ |
WhatsApp Business Solution |
✓ |
✓ |
Apple Business Chat |
✓ |
✓ |
Viber |
✓ |
✓ |
✓ |
✓ |
|
RCS |
✓ |
✓ |
Facebook for Business |
✓ |
|
Telegram |
✓ |
|
Push Notifications |
✓ |
Unify engagement with extra platform products
Connect to our extra platform solutions how you prefer
Choose between software solutions or API
| Web-based Interface (CM.com) | API (Integration) | |
|---|---|---|
Electronic Signatures |
✓ |
✓ |
One Time Passwords |
✓ |
Optimise your efforts with intelligent data and analytics
One platform for small, mid-sized, and enterprise businesses
As a global leader in communications, with security and compliance coming first, we help companies reach, convert, support and retain customers via all-in-one solutions and APIs for developers.
Our user friendly platform solutions empower businesses to create and send mobile marketing campaigns, orchestrate data, communicate on multiple channels, sign documents online, and more.
Take a look aroundOur APIs and SDKs can be implemented to communicate via various channels - amongst others SMS, WhatsApp, Apple Business Chat, and Viber.
To our developer docsOur user friendly platform solutions empower businesses to create and send mobile marketing campaigns, orchestrate data, communicate on multiple channels, sign documents online, and more.
Take a look aroundOur APIs and SDKs can be implemented to communicate via various channels - amongst others SMS, WhatsApp, Apple Business Chat, and Viber.
To our developer docsWhy CM.com's platform?
Direct operator connections
Our platform is connected to 1000+ operator networks in 195 countries. This means that you can benefit from high quality routes at the best price.
Security & compliance
ISO certified platform, WASPA member and GDPR Complaint. Our Network Operations Centre monitors 24/7/365.
Global reach with local presence
We have offices around the world with local expertise. We have 2 data centers in the Netherlands, 1 in South Africa, and 1 in Hong Kong.
Ready to try our platform?
Benefit from all our products in one platform. Talk to our specialists for more information or check out our all-in-one solutions to find the software right for your business and customers.
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