Send notifications, create engaging offers, cut messaging costs, and offer customer support with Viber for Business.
Viber has 1 billion users in 193 countries and is commonly used in person to person communication. Benefit from this convenient app that is now open for business to consumer communication.
Viber is growing in popularity and offers besides transactional messaging also the possibility to send marketing messages. Keep your conversations going no matter where your customers are.
We guarantee the delivery of your message. If there is no internet connection available or your recipient doesn't have Viber installed, we can automatically fall back to SMS.
Using Viber for Business through the CM.com platform guarantees that you not only benefit from the advantages of Viber, but also those of CM.com. Our platform offers you several other products and tools that you can freely use to ensure that you reach your customers in the best way possible.
Secure communication via end-to-end encryption.
Trusted by your clients, verified by Viber.
Simple integration with an existing API.
Offer support via one Customer Contact dashboard.
From Viber & WhatsApp to Apple Business Chat, combine them in one interface or choose the channels your customers prefer most. This makes customer service easy for you and your customers.To all Messaging Channels
Connect to all Messaging Channels via one interface and switch easy between channels so you can continue conversations with multiple customers through multiple channels.Our Customer Contact tool
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
Customer Contact is a single dashboard that provides customers the ability to communicate with your business via WhatsApp Business, Apple Business Chat, Facebook Messenger, Viber, Telegram, Twitter and SMS.
The dashboard allows you to have one-on-one conversations with your customers, integrate customer profiles into your CRM, seamlessly transfer chats to other departments, use quick replies, out-of-office notifications and add chatbots to create efficiency within your customer support center.Customer Contact
The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.
This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes.Business Messaging API
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