Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Business Chat.
Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.
Reach your customers anytime and anywhere. If there is no internet connection available, an SMS fallback is initiated.
Apple Business Chat is a powerful channel to connect directly with customers on iPhone, iPad, Mac and Apple Watch. Customers start conversations with you through web, in-app, social media, Apple Maps, iOS Search or by tapping on any phone number chosen by you.
On Apple Business Chat, customers initiate the conversation whenever it's convenient for them. They will have access to all conversations they had with you previously. Because of the many features of Apple Business Chat, rich services can be provided, all within this one messaging channel.
Apple Business Chat puts an end to waiting lines and customers being put on hold, for example by integrating smart automation and chat bots. Deliver seamless support to grow customer loyalty.
Create an accountMonthly Active Users (unique customers) | |
---|---|
Up to 500 |
$ 99 / month |
Up to 1000 |
$ 149 / month |
Up to 2500 |
$ 249 / month |
Up to 5000 |
$ 349 / month |
Up to 10000 |
$ 499 / month |
> 10000 |
Contact us for custom pricing |
* One-time onboarding fee applies |
|
** Fees apply for 3rd party ISVs integrations |
With the Mobile Service Cloud, you have access to all messaging channels, tools, and features to lift your customer care to the highest level. Our conversation dashboard minimizes pressure on your agents and enables you to maximize NPS and ROI.
Communicate with your customers through their preferred messaging channel like, WhatsApp, Apple Business Chat, Facebook Messenger, Viber, Telegram, Twitter, SMS and manage all conversations in one easy to use dashboard.
To Mobile Service CloudThe CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.
This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We support single messages and high volumes.
We've connected Apple Business Chat to our Conversational Commerce offering. Apple Business Chat is a powerful channel, creating the ultimate Conversational Commerce experience.
Create an account to get started or reach out to one of experts for more information.
Register to the platformSelect a region to show relevant information.
This may change the language.
Is this region a better fit for you?