About CM.com:
Outperform Expectations.

Empower your marketing, sales and customer service with our Communications and Payments Platform.

CM.com at a Glance

CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.

Our communications and payments platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

CM.com at a Glance

CM.com Facts

1999 Founded

Breda, Netherlands

500 FTE

And still growing

20 countries

Local presence

Listed CMCOM

Euronext Amsterdam

€ 134 million

Core revenue 2020

118 countries

Customer base

2020 Key Figures

Core Revenue: € 134.4 million (+55%):

  1. € 729 million Payments Processed (+17%)

  2. 3.7 billion Messages Sent (+48%)

  3. 5.3 million Tickets Sold (+179%)

  4. 296 million Voice Minutes (+109%)

Read Annual Report
2020 Key Figures

BUSINESSES WHO TRUST IN US

takeaway.com
mediamarkt
bmw group
bmw logo
mini cooper
hellopaisa
etam
radius

Local Presence Worldwide

We work locally and globally with a local presence in 20 countries worldwide:

  1. Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen

  2. Europe: Mechelen, Paris, London, Nuremberg, Barcelona

  3. Netherlands: Breda, Enschede, Utrecht, Amsterdam, Nijmegen

  4. USA & Africa: Los Angeles, Cape Town, Nairobi

Tech & Security

  1. 24/7 monitoring, virtual servers & high speed storage

  2. Privately owned cloud platform and software, developed in-house

  3. Guaranteed scalability, time to market, global redundancy

  4. ISO certified, GDPR compliant, PCI-DSS certified

Tech & Security

Making Life Easier, Safer and More Beautiful

jeroen van glabbeek

In the field of CPaaS, we’re currently one of the fastest-growing companies in the world. In 2020, we managed to pick up speed every quarter while hiring more people to boost our sales and innovation power.

Jeroen van Glabbeek CEO

gilbert gooijers

The big difference for us in 2020 was the acceleration. My job is to maintain our company culture. It doesn’t change with an IPO, but it can change when you grow too fast.

Gilbert Gooijers COO

jan saan

The capital raises and challenging market situation has enabled us to act according to a strong market demand for our products. You have to organize your business in a way in which it can accelerate and adapt when an opportunity arises.

Jan Saan CTO

jord de graaf

We’re always actively spotting acquisition candidates, but at the same time, we remain very selective. We understand that to grow sustainably, we have to build up structures and processes while remaining flexible and maintaining our entrepreneurial spirit.

Jörg de Graaf CFO

It all started with 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.

Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, timetables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.

sms highstreet club message

AWARDS & RECOGNITIONS

future digital awards
juniper research
451 research
gartner

Take the Next Step Into Conversational Commerce

Our software helps brands and businesses improve marketing, sales, and customer support. CM.com provides the entire conversational stack to outperform expectations.

Meet Our Team of Experts

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