About CM.com - Inside a Communication Platform.

CM.com provides connection via messaging channels, a customer data platform and voice solutions

Take the next step into Conversational Commerce

CM.com is a listed company that provides Conversational Commerce services from its privately-owned cloud platform with 100% in-house developed software.

We believe that mobile communication will result in mobile commerce. Therefore, we continuously develop our private cloud platform, shaping the future of Conversational Commerce.

CM.com’s customer base is spread over 118 countries, generating messages to more than 220 destinations.

Customers include Tier 1 enterprises, government agencies, as well as small and medium sized enterprises. Our customers are supported by our teams based in one of our hubs worldwide.

  1. Channels

    CM.com provides messaging and voice channels such as SMS, OTT (Over The Top) apps, Voice API and SIP Trunking.

  2. Cloud Platform

    These channels can be combined with cloud platform features like identity services and a Customer Data Platform.

  3. Payment Provider

    CM.com is a licensed Payment Service Provider (PSP) offering international and domestic payment methods and integrated payment methods.

Accreditation and Awards


Gartner CPaaS Vendor

Recognized as a Representative Vendor in the Gartner Market Guide

Best Managed Company

Best Managed Company

For the eighth year, CM.com has been awarded Best Managed Company by Deloitte

FD Gazellen 2017

FD Gazellen 2017

CM.com won the FD Gazellen 2017 for fastest growing company in the Netherlands

Emerce 100

Emerce 100

CM.com rated 5 stars in the Payment Service Provider category of the Emerce 100

Making life easier, safer and more beautiful

Today, people all over the world are connected. All-day, every day. We enable our customers to be part of people's lives. Constantly searching for ways to better connect people with each other is what drives us.

It all started with 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek. Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, timetables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.

sms highstreet club message


albert heijn
bmw group
bmw logo
mini cooper
cash crusadors
knltb tennis
nederlandse loterij
accor hotels
brennan heart

2019 Key Results

  1. Number of messages: 2.5 billion

  2. Number of voice minutes: 141.3 million

  3. Total payments processed: € 625.4 million

  4. Number of tickets sold: 1.9 million

We work locally and globally with offices worldwide

  1. Netherlands: Breda, Enschede, Utrecht, Amsterdam, Nijmegen

  2. Europe: Brussels, Paris, London, Nuremberg, Barcelona

  3. Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen

  4. USA & Africa: Los Angeles, Cape Town, Kenya

cm.com offices worldwide

Security & Compliance at CM.com

iso certified

ISO certified

CM.com is ISO 9001, ISO 14001, ISO 20000-1 and ISO 27001 certified

GDPR compliant

GDPR compliant

We have embraced the principles that lie at the base of the GDPR

betaalvereniging nederland

Payment Provider

CM.com was approved by the Betaalvereniging (Dutch Payments Association) as PSP

PCI DSS Compliancy

PCI DSS certified

We are fully compliant with PCI DSS as a Level 1 Service Provider.

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