Viber has 1 billion users in 193 countries and is commonly used in person to person communication. Benefit from this convenient app that is now open for business to consumer communication.
Viber is growing in popularity and offers besides transactional messaging also the possibility to send marketing messages. Keep your conversations going no matter where your customers are.
Guarantee your message is delivered to your recipient. Whether you lose internet connection, or your recipient doesn't have Viber, CM.com ensures your messages automatically fall back to SMS.
Using Viber for Business through the CM.com Platform guarantees that you not only benefit from the advantages of Viber, but also those of CM.com. Our platform offers you several other tools and products that you can freely use to ensure that you reach your customers in the way you, and your customers, want. As Viber grows in popularity, this is where your customers will be. Be where your customers are.
Secure communication via end-to-end encryption
Trusted by users – CM.com is a Certified Viber Partner
Easily Integrate Viber via API to your software
Send Viber messages directly from CM.com's Online WebApp
From Viber & WhatsApp to Apple Business Chat, combine them in one interface or choose the channels your customers prefer most. This makes customer service easy for you and your customers.
Connect to all Messaging Channels via one interface and easily switch between channels so you can continue conversations with multiple customers through multiple channels.
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
Communicate with your customers through every Messaging Channel with our all-in-one Customer Contact dashboard.
The dashboard allows you to have one-on-one conversations with your customers, integrate customer profiles in your CRM, and to seamlessly transfer/route messages or chats to other departments. Automate responses using personalized set "quick" replies, AI-driven chatbots, and custom out-of-office notifications.
The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.
This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes.
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