What are you going to build with our Voice API?
As an enterprise, call centre or service desk that would like to manage its own call flows, you would either have to dig deep into complex call protocols, or invest in expensive telephony systems.
This now belongs to the past! The CM Voice API enables any developer to create and maintain call flows. It provides the required control and flexibility to easily build IVR applications, without the complexity of integrating voice functionalities yourself.
Explore the features and find out new ways to implement Voice to grow your company's success.
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1
IVR made easy
The Voice API provides easy-to-use building blocks to create your own IVR applications in a flexible way, while still remaining full control.
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2
Integrate
The Voice API is easy to integrate and comes with the other features of the CM platform, such as SMS, multi-channel messaging and authentication.
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3
Cost effective
Significant cost savings. No hardware investments and up to 35% reduction on outbound call costs when combined with our SIP Trunk.
Start building from scratch or use our templates
Use our building blocks
To easily build an application completely from scratch. With our API and extensive documentation, you can create exactly what you want.
Jumpstart with templates
For notifications, one-time-passwords and for example a DTMF menu, we offer template apps. Integrate what you need quickly.
How can you use our Voice API?
Inbound and outbound
Inbound and outbound calling via 1 single API
Voicemail detection
You decide what happens to your outbound call when a voicemail is detected
DTMF
Send and receive Dual Tone Multiple Frequency input
Audio messages
Play pre-recorded prompts
Text-to-speech
Play Text-to-speech in 20+ languages
Record speech
Record speech input with our API
How does the Voice API work?
The server will call your http(s) server using a POST command. Thereafter it will send JSON data containing information on a new incoming call, a newly setup outgoing call (coming soon) or a status update on a call (for example - done playing audio file).
The Voice API will call your server to inform it on updates and ask for the next step(s) to perform.
To the docs
Voice API pricing
Use our API via prepaid or postpaid
| Calls originating from South Africa | Price (excl VAT) |
|---|---|
South Africa Fixed |
R0,3589 |
South Africa Telkom Mobile |
R0,5148 |
South Africa MTN Mobile |
R0,3589 |
South Africa Vodacom Mobile |
R0,3589 |
South Africa Cell C Mobile |
R0,3917 |
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