Descubre CM.com:
Outperform Expectations.

Empower your marketing, sales and customer service with our Communications and Payments Platform. 

CM.com at a Glance

CM.com (AMS: CMCOM) es líder global dentro del sector del software en la nube para comercio conversacional. Facilita a las empresas ofrecer una experiencia al cliente superior.

Nuestra plataforma de comunicación y pagos capacita a los equipos de marketing, ventas y atención al cliente para automatizar la interacción a través de múltiples canales móviles, e integra los mejores servicios de pago para impulsar las ventas, captar clientes y aumentar su satisfacción.

CM.com at a Glance

CM.com Facts

1999 Founded

Breda, Netherlands

500 FTE

And still growing

20 countries

Local presence

Listed CMCOM

Euronext Amsterdam

€ 134 million

Core revenue 2020

118 countries

Customer base

2020 Key Figures

Core Revenue: € 134.4 million (+55%)

  1. € 729 million Payments Processed (+17%)

  2. 3.7 billion Messages Sent (+48%)

  3. 5.3 million Tickets Sold (+179%)

  4. 296 million Voice Minutes (+109%)

Read the Annual Report
2020 Key Figures

Take the Next Step Into Conversational Commerce

Mobile Service Cloud

Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.

Mobile Marketing Cloud

Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

Communications Platform

Communications Platform

Embrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Business Chat, Viber, and Voice, start delivering via your customers' preferred channels.

Payments Platform

Payments Platform

Accept online and offline payments on one platform. Make it easy for customers to pay on any device and offer a seamless and responsive browser-based payment experience on desktop and mobile.

BUSINESSES WHO TRUST IN US

takeawaycom
mediamarkt
bmw
bmw
mini
etam
radius
revolution

Local Presence Worldwide

We work locally and globally with a local presence in 20 countries worldwide:

  1. Netherlands: Breda, Enschede, Utrecht, Amsterdam, Nijmegen

  2. Europe: Mechelen, Paris, London, Nuremberg, Barcelona

  3. Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen

  4. USA & Africa: Los Angeles, Cape Town, Nairobi

Tech & Security

  1. 24/7 monitoring, virtual servers & high speed storage

  2. Privately owned cloud platform and software, developed in-house

  3. Guaranteed scalability, time to market, global redundancy

  4. ISO certified, GDPR compliant, PCI-DSS certified

Tech & Security

Making Life Easier, Safer and More Beautiful

“In the field of CPaaS, we’re currently one of the fastest-growing companies in the world. In 2020, we managed to pick up speed every quarter while hiring more people to boost our sales and innovation power.”

Jeroen van Glabbeek CEO

“My job is to maintain our company culture. It doesn’t change with an IPO, but it can change when you grow too fast.”

Gilbert Gooijers COO

“You have to organize CTO CM.com your business in a way in which it can accelerate and adapt when an opportunity arises.”

Jan Saan CTO

“We’re always actively spotting acquisition candidates, but at the same time, we remain very selective. We understand that to grow sustainably, we have to build up structures and processes while remaining flexible and maintaining our entrepreneurial spirit."

Jörg de Graaf CFO

It All Started With 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.

Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.

It All Started With 1 SMS

Work @ CM.com

Fulfill your job with your own insights, skills, and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!

We embrace a friendly and professional working environment and want to give you the freedom to shape your own job based on your skills and knowledge.

Do you have what it takes? Find out more about the team you should be part of.

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Work @ CM.com

AWARDS & RECOGNITIONS

future digital awards
juniper
451 research
gartner

#1 Cloud Software for Conversational Commerce

Our software helps brands and businesses improve marketing, sales, and customer support. CM.com provides the entire conversational stack to outperform expectations.

Meet Our Team of ExpertsDiscover Our Solutions

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