Giosg offers businesses digital tools for diverse, personalised and creative ways to interact with their online visitors and customers. By combining data, AI technology and human engagement, we help our customers create meaningful interactions, serve more efficiently and grow their business.
Powered by giosg real-time analytics and intelligent features, companies are able to target relevant customers with the right message at the right time, create and launch various interactions, whether they are live chat messages, chatbots or banners.
Swimlane-like interface enables agents to have multiple chats at the same time enhancing efficiency and customer satisfaction.
Intelligent workflow engine enables to customise, predict and target interactions for better customer engagement and conversion.
Leverage the best of two by combining live chat professional support and automated ways of interaction as chatbots or button-based bots.
Giosg provides solutions for marketing, sales and customer service. We help companies to interact with customers in a most efficient way, improve their customer experience and satisfaction, expand their reach and generate more quality leads.We have success stories in various industries like eCommerce, banking, insurance, real-estate and education.
Partnering with CM.com makes it possible for giosg to provide a multichannel solution for their customers. Giosg users will enjoy the benefits of having a unified view into customer conversations coming from both giosg Live Chat and WhatsApp. This results in more efficient communication, customer service and business growth for giosg customers.
To communicate with your customers via WhatsApp, you need an Authorized Distributor, selected by WhatsApp. CM.com is such an Authorized Distributor. Our selected business partners also have the WhatsApp Business Solution integrated in their software, directly offering their customers access to the official WhatsApp Business solution.
Customers of giosg can now request access to the WhatsApp Business API and gain access to all other messaging channels the CM.com platform offers.
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