Following up on missed payments is a burden to any organisation. Consider the situation where customers aren't able to pay your costs in one payment.
Direct debit requests fail due to blocks and it is almost impossible to gain immediate insight in which customers have paid or not. AutoCollect is here to solve this for you.
With AutoCollect, your direct debit payments are automatically processed. Also, CM.com takes care of your follow-up. Moreover, you have immediate insight in the status of your outstanding payments. AutoCollect offers an easy way to improve your cash flow.
Allow more people to buy your product by splitting the purchase price in multiple payment terms (1 or more).
Missed payments are automatically rescheduled or followed by an digital payment request (e-mail or SMS).
Get real time insight into the paid and missed payment terms from the dashboard.
The AutoCollect API is for companies who wants to be in charge of their scheduled payments. Set up a payment plan, link payment periods to it and attach your debtors.
After this AutoCollect will suffice the payments over the set up periods and will notify when a payment is successful.
Upload a file with debtors, amount and number of payment terms
AutoCollect automatically send direct debits requests
The status of the direct debit is closely monitored by our system
If a payment fails, the system triggers a follow-up
You can mark the invoice as paid so no more payment requests are sent. For example when your customer paid the open invoice at your counter.
Send a reminder via e-mail or SMS on request. The reminder contains a link to a custom payment page with local payment methods (f.e. Ideal).
Remove a debtor for all future payments when they cancel the service.
Besides Voice and SMS, NAC Breda uses the CM.com platform to collect direct debit payments of season tickets. Supporters can pay their NAC Breda season ticket in installments.
If the season ticket holder does not pay one of the terms, he will receive an SMS with the request to pay. This text message contains a link with which he can complete the payment directly. If the supporter meets the overdue payment, the season ticket is not blocked. These operations are fully automated thanks to AutoCollect.Read the full story
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